Introduction

Husker Horticulture ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (huskerhorticulture.com), use our services, or communicate with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

1. Request a quote or consultation

2. Contact us via phone, email, text, or website forms

3. Subscribe to our newsletter or blog updates

4. Create an account or register for services

5. Submit reviews or testimonials

6. Communicate with our customer service team

This information may include:

1. Full name

2. Email address

3. Phone number (including mobile number for SMS)

4. Mailing address and property address

5. Property type and size

6. Service preferences and requests

7. Payment information (processed securely through third-party providers)

8. Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

1. IP address

2. Browser type and version

3. Operating system

4. Referring website

5. Pages viewed and time spent on pages

6. Date and time of visits

7. Device identifiers

8. Geographic location (city/state level)

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

1. Remember your preferences

2. Understand how you use our website

3. Improve website performance and user experience

4. Deliver personalized content and advertising

5. Analyze website traffic and trends

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

How We Use Your Information

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use the information we collect to:

1. Provide Services

2. Process quote requests and consultations

3. Schedule and deliver landscape services

4. Communicate about appointments, service updates, and billing

5. Respond to inquiries and customer support requests

6. Marketing and Communications

7. Send promotional emails about our services, seasonal offers, and landscape care tips

8. Send SMS text messages (only with your explicit consent)

9. Personalize marketing based on your interests and service history

10. Conduct customer satisfaction surveys

11. Business Operations

12. Process payments and maintain billing records

13. Improve our website, services, and customer experience

14. Analyze trends and customer preferences

15. Detect and prevent fraud or security issues

16. Comply with legal obligations

17. Analytics and Advertising

18. Track website performance using Google Analytics, Microsoft Clarity, and similar tools

19. Deliver targeted advertising through Google Ads, Meta (Facebook/Instagram), and other platforms

20. Measure the effectiveness of our marketing campaigns

21. Create lookalike audiences for advertising purposes

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party vendors who perform services on our behalf, including:

1. Payment processors (for billing and transactions)

2. Email marketing platforms (for newsletters and campaigns)

3. CRM and customer service tools (GoHighLevel)

4. Analytics providers (Google Analytics, Microsoft Clarity)

5. Advertising platforms (Google Ads, Meta Ads)

6. Cloud storage and hosting providers

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

If Husker Horticulture is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that

transaction. We will notify you of any such change and your options.

Legal Compliance

We may disclose your information if required by law, subpoena, court order, or government request, or to:

1. Protect our legal rights and property

2. Prevent fraud or illegal activity

3. Protect the safety of our employees, customers, or the public

With Your Consent

We may share your information for other purposes with your explicit consent.

Your Privacy Rights

Access and Correction

You have the right to:

1. Access the personal information we hold about you

2. Request corrections to inaccurate or incomplete information

3. Request a copy of your data in a portable format

Opt-Out Rights

Email Marketing: Unsubscribe using the link in any marketing email or contact us directly.

Cookies: Adjust your browser settings to refuse cookies or alert you when cookies are being sent.

Targeted Advertising: Opt out of interest-based ads by visiting:

Google Ads Settings: https://adssettings.google.com
Facebook Ad Preferences: https://www.facebook.com/ads/preferences

NAI Opt-Out: http://optout.networkadvertising.org

SMS Terms & Opt-Out Policy

You can cancel SMS messages from Husker Horticulture at any time. Simply reply STOP to any message from us. Once we receive your STOP request, we'll send a final confirmation and you'll be removed from our list immediately — no further messages will be sent.

If you'd like to re-subscribe in the future, you can sign up again through our website at huskerhorticulture.com or by contacting us directly.

Need help? Reply HELP to any message or reach us directly:

📧 [email protected]

📞 +1 (531) 541-5344

Message frequency: You may receive messages related to scheduling, estimates, service updates, and seasonal reminders. Message frequency varies based on your service activity.

Message & data rates may apply depending on your carrier and plan. Carriers are not liable for delayed or undelivered messages.

For full details, see our Privacy Policy at huskerhorticulture.com/privacy-policy.

Data Deletion

You may request that we delete your personal information by contacting us. Please note that we may need to retain certain information for legal or business purposes (e.g., billing records, service history).

Do Not Track

Our website does not currently respond to "Do Not Track" signals from browsers.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

1. Secure server hosting with encryption

2. Restricted access to personal information (employees only)

3. Regular security audits and updates

4. Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to:

1. Provide our services

2. Comply with legal obligations

3. Resolve disputes and enforce agreements

4. Maintain business records

When information is no longer needed or within 1 year, we will securely delete or anonymize it.

Third-Party Websites

Our website may contain links to third-party websites (e.g., social media, review platforms, partner sites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

Nebraska and US Privacy Laws

Nebraska Residents

While Nebraska does not have a comprehensive state privacy law, we comply with all applicable federal privacy regulations, including the Telephone Consumer Protection Act (TCPA) for SMS/telemarketing and CAN-SPAM Act for email marketing.

US Federal Laws

We comply with:

1. CAN-SPAM Act: All marketing emails include an unsubscribe option and accurate sender information.

2. TCPA: We obtain express written consent before sending marketing text messages and honor opt-out requests immediately.

3. COPPA: We do not knowingly collect information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

1. Posting the updated policy on our website with a new "Last Updated" date

2. Sending an email notification (if you have subscribed to our communications)

Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Husker Horticulture

Phone: (850) 502-9908
Email: [email protected]
Address: 16433 S 36th St. Bellevue, NE. 68123

Hours: Monday - Friday, 8:00 AM - 6:00 PM CST

We will respond to your inquiry within 30 days.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.